Financial Counselor

Financial Counselors help fulfill the mission of People's Community Clinic by screening and enrolling patients in various insurance products in a sensitive and respectful manner.

The starting hourly pay rate for this position is between $17 - $19 hourly.

This position may require occasional coverage at out North location. 

• Greet patients promptly upon their arrival to the clinic. Print patient registration form/physician’s schedule from practice management system.
• Review uninsured accounts for possible coverage, including checking patient eligibility for Medicaid.
• Process and document all income information and patient demographics according to the policy “Release of Medical Records”, obtaining authorization, and copies of patient identification card.
• Provide assistance to patients applying for Medicaid and other programs.
• Process patient eligibility information through Medicaider.
• Resolve issues with application process and requests from Medicaid Office Personnel.
• Identify opportunities to improve workflow, work processes and patient care, and work cooperatively to implement these and other quality improvements.
• Adhere to HIPAA guidelines.
• Must be able to work at any PCC location depending on business needs.
•  Occasional overtime may be required depending on business needs.
•  Evening or weekend hours may be required depending on business needs.

Education:  High School Diploma/GED. Some college preferred.

Experience: Two years of experience working in a physician’s office or healthcare facility; financial counseling experience strongly preferred.

Certificate/License:  None

Knowledge, Skills, and Abilities:

• Bilingual in English/Spanish
• Exceptional customer service skills
• Ability to interact successfully with people from a variety of backgrounds and abilities
• Basic computer literacy, including working with databases
• Working knowledge of electronic medical records and practice management systems
• Ability to multi-task in a high change environment 

Our Benefits Include:

• 18 PTO days per year & 11 paid holidays
• Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
• Dental & Vision
• Flexible Spending Accounts
• Employer paid Life Insurance
• Employer paid Short-Term and Long-Term Disability
• Annual Training
• 403(b) with 4% employer matching

People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity or sex stereotyping.

We want you to do your best throughout the interview process.  CLICK HERE to learn more about how to prepare.