Care Team Nurse (RN), Adult Health

The Care Team RN is an integral part of the health care team, fulfilling the Clinic’s mission by promoting and facilitating excellent health care for patients in accordance with established nursing standards.

This position works as a member of a care team to coordinate patient care and support patients and families in self-management, self-efficacy, and behavior change. Care team members are expected to assess and manage the health needs of the patient population and to communicate effectively with all patients, especially vulnerable populations. 

Under the direction of the Nursing Manager, this individual’s primary responsibilities include:

Patient care

• Participate in the coordination of patient care management as part of the care management team for high-risk populations.
• Provide health-related education as directed by the provider or as indicated by the nurse's assessment.
• Participate in collaboration with the health care team in identifying, evaluating, and prioritizing patient and family needs to develop a plan of care.
• Responsible for full compliance with all applicable regulations for the operation of a Class D Pharmacy.
• Telephone/walk-in triage of patients using approved national standards.
• Perform patient medication reconciliation in conjunction with the provider as part of the pre-visit assessments and care coordination, including coordinating refills with providers at the time of visit.
• Follow up with patients as directed by the provider.
• Perform Birth Control Refill visits and patient education as needed.

Staff management

• Refer to and resource other extended care team members (such as the Unit Clerks, Medical Assistants, Health Ed, Referrals, or other resources) to maximize patient flow and provider productivity.

Ancillary functions:

• Participate in chart audits as per protocols to monitor quality of care.
• Route incoming patient records and forms as appropriate.
• Communicate home health referrals and notify providers.

Support team and clinic functions:

• Participate in care team huddles and other staff meetings as required.
• Participate in problem identification and resolution in functions relevant to duties.
• Maintain effective communication with Unit staff, other floor personnel, Clinic management, and all departments, acting as a resource within the clinic to other care team members.
• Demonstrate support for decision-making, policies, and procedures.
• Participate in quality improvement processes and projects, including policy and procedure development and updates.
• Participate in special projects.
• Identify opportunities to improve workflow, work processes, and patient care, and work cooperatively to implement these and other quality improvements.
• Adhere to HIPAA guidelines.

Education: 

• RN, graduate of an accredited school of nursing.

Experience:  

• Two to three years of related experience or training
• Clinic experience strongly preferred
• EMR experience helpful

Certificate/License:  

• Current professional license to practice in the State of Texas.

• CPR Certified

Knowledge, Skills, and Abilities:  

• Bilingual in English/Spanish
• Strong written and verbal communication skills, including reflexive listening;
• Skill in public relations and group presentations
• Basic counseling skills and health education knowledge, including an understanding of human anatomy and physiology
• Able to establish and maintain cordial and professional relationships with patients, volunteers, and Clinic staff;
• Able to develop and use resource and referral systems.
• Able to work independently, exercising personal initiative.

• 18 PTO days per year & 11 paid holidays
• Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
• Dental & Vision
• Flexible Spending Accounts
• Employer-paid Life Insurance
• Employer-paid Short-Term and Long-Term Disability
• Annual Training
• 403(b) with 5% employer matching

People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity, or sex stereotyping.