Medical Assistant, Adult Health

Under the supervision of the Medical Assistant Supervisor, this individual’s primary job responsibilities include:

Work as a member of the health care team to assure excellent patient care:

• Greet patients and escort them to the assigned examination room
• Document appropriate history, vital signs, and chief complaint for visit type
• Prepare the patient for the appropriate visit type
• Assist the provider during treatment and/or procedures
• Administer and store medications according to clinic policy
• Make referrals as appropriate and necessary, as per procedure
• Collect lab specimens and escort patients to the lab
• Administer immunizations and injections as appropriate and requested
• Identify opportunities to improve workflow, work processes, and patient care, and work cooperatively to implement these and other quality improvements.
• Adhere to HIPAA guidelines.

Ensure exam room readiness and adequacy of tools, instruments, and exam area supplies, including:

• Maintaining proper inventory and stocking the exam/treatment room with supplies, instruments, and equipment
• Following risk management protocols in the exam room environment
• Cleaning and disinfecting non-consumable instruments according to established procedures
• Maintaining order and cleanliness of nursing station, chart areas, utility rooms, and examination rooms.

Assist nursing personnel in administrative/clerical duties by:

• Assisting in locating patient referral resources
• Assisting in follow-up paperwork
• Ensuring all in-house labs are entered into EMR
• Answering exam area telephone when available and routing calls to appropriate personnel
• Retrieving charts for callback as needed
• Notifying patients of lab results following People's Community Clinic procedures.

Education:

• High School Diploma/GED

Experience:  

• Successful completion of Medical Assistant Externship.

Knowledge, Skills, and Abilities:

• Demonstrated knowledge of protocols for MAs relating to patient care, provider assistance, exam rooms, and records maintenance

• Bilingual in English/Spanish preferred
• Excellent customer service skills and ability to interact effectively with a diverse population
• Self-starter; able to work with minimal supervision
• Strong oral and written communication skills
• Patient, flexible, and able to juggle multiple priorities in a fast-paced environment

Certificate/License:

Certification must be completed within the first 90 days of employment and may be reimbursed by People's Community Clinic. 

• • Medical Assistant Certification
  • CPR Certified

Knowledge, Skills, and Abilities:  

• Bilingual in English/Spanish preferred
• Demonstrated knowledge of protocols for MAs relating to patient care, provider assistance, exam rooms, and records maintenance
• Excellent customer service skills and ability to interact effectively with a diverse population
• Self-starter; able to work with minimal supervision
• Strong oral and written communication skills
• Patient, flexible, and able to juggle multiple priorities in a fast-paced environment

Our Benefits Include:

• 18 PTO days per year & 11 paid holidays
• Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
• Dental & Vision
• Flexible Spending Accounts
• Employer-paid Life Insurance
• Employer-paid Short-Term and Long-Term Disability
• Annual Training
• 403(b) with 5% employer matching

People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity, or sex stereotyping.